1. Acceptance of Terms

This policy applies to digital products purchased from Stefan Supply. By completing a purchase, you agree to the conditions below. All sales are final. We do not offer refunds or exchanges for digital products. Please review the product description and preview before purchasing.

2. Refund Policy

Digital purchases cannot be returned or exchanged because of a change of mind, an unused download or the selection of an incorrect product. Before checkout, review the features and requirements, explore the preview and try the free version where available. In extraordinary circumstances, you may be eligible for a refund. Please contact hello@stefansupply.com to explain your situation.

3. Product Support

If you need help accessing a purchase, encounter a product issue or notice an incorrect charge, email hello@stefansupply.com. Include the product name and the email address used at checkout. We review your message and reply within 2–3 working days with the next steps.

4. Mandatory Rights and Checkout Terms

This policy does not limit rights that cannot be excluded by law. The mandatory terms of the provider that processed your payment also apply.

5. Changes to This Policy

This policy forms part of our Terms of Service and applies to purchases made from the revision date shown above. Earlier purchases remain subject to the policy in effect when they were made. Updates will be published on this page with a revised date. For questions about this policy, contact hello@stefansupply.com.